Monday, March 3, 2008

Tourism Thunder Bay March News

New 2008 Visitor Experience Magazine


The new 2008 Experience Thunder Bay magazines are in print and available as of March 7th. The 84 page glossy magazine features more information, editorial content and community resources, making it a key publication for visitors and residents alike. last year, 110 000 paper copies and 31 000 electronic copies found their way into visitors hands and screens. The new single guide replaces two separate guides from previous years. They will be available in most accommodation providers, key retail and regional travel centers by Mid March.

In addition to local outlets at hotels, airport and bus terminals, visitor centers and fuel stations, the guides are also distributed to all Provincial Travel Information Centers in the Province, and key regional travel centers and strategic high volume service stations west towards Manitoba, east of Thunder Bay as well as along the North Shore of Minnesota.

Approximately 25 000 copies will find their way into delegate packages over the following year and over 10 000 are distributed at various consumer and industry travel shows, through Tourism Thunder Bay and partners North of Superior Tourism, Ontario's North and individual businesses attending shows where they wish to promote the city as Ambassadors of the community.

If you would like additional copies or would like to include them in conference delegate packages, please email rtarnowski@thunderbay.ca.

The 2008 Meeting planner has been reprinted for another 6000 copy run for 2008 and our new Group tour planner is expected to be in circulation by mid June.


Web Visitation

Tourism Thunder Bay's consumer website, http://www.visitthunderbay.com/ continues to post strong growth over 2007 and prove why it is Tourism Thunder Bay's #1 marketing tool. February 2008 saw 16,786 unique visitors to the site and 29,741 visits. Year to date shows over 36,683 unique visitors and 66,238 visits, representing a 34% growth year to date over 2007.

Visitor Center Stats

Currently, The Terry Fox visitor center is fullfilling over 100 consumer requests weekly for our visitor guide and an average of 400 conference packages weekly are being prepared. Walk in traffic for the month of February shows a modest increase of 10% over February 2007. Even in the middle of winter, we are averaging some 38 visitors to the center daily as well as emails and 1-800 calls

Seven Days Update

The Seven Days with the Giant campaign was unveiled at the opening of the Toronto Outdoor Show March 22nd. The Honourable Minister of Natural Resources Donna Canfield, Ontario Parks Managing Director Adair Ireland-Smith, Ontario Tourism Marketing Partnership Corporation CEO Robin Garrett, Manager of Tourism Thunder Bay Paul Pepe and renowned adventurer Gary McGuffin unveiled the campaign to the Toronto market and spoke of the allure that is the Sleeping Giant.

The support of the Federal and Provincial governments as well as the many participating businesses has made this awareness building campaign a success. Seven Days with the Giant continues to attract hundreds of entries entries daily and will be featured at Canoecopia in Madison Wisconsin March 7-9 and the Midwest Mountaineering Show in Minneapolis. Displays promoting the campiagn are in full swing at all Mountain Equipment Co-op stores across Canada as well. A special thanks goes out to Bill Ostrom of Ostrom Outdoors for displaying cards and calanders at his booth at the Madison show, in addition to the contest being promoted at the Ontario Parks display.

The campaign has been an enourmous success in raising the profile of Thunder Bay as a destination. Tourism Thunder Bay is already planning a 2009 version of Seven Days with the Giant. If you want to be part of the campaign for next year, please e-mail me at ppepe@thunderbay.ca. We will be hosting an event partners meeting in mid April to begin planning and budgeting for the 2009 leisure campaign.

Cruise Ship Attraction Program

Tourism Thunder Bay will be part of the Great Lakes Cruising Coalition's presence at Seatrade 2008, the world's foremost annual gathering of cruise industry executives, ship owners, managers and tour operators. We will be attending the event in Miami Beach from March 11-13 working to promote Lake Superior as a destination for cruise operators, focusing on smaller expedition type vessels and itineraries. In addition we will be learning new travel trends in cruising and cruise ship itinerary development and shoreside services and terminal development. In addition to promoting the Port of Thunder Bay and all our attractions, our work will benefit other communities such as Sault Ste Marie, Duluth and Marquette, Lake Superior's other major port cities.

Tourism Thunder Bay, in partnership with the Thunder Bay Port Authority, is a member of the Creat Lakes Cruising Coalition, a collective of 26 port cities, counties, States and Provincial partners working to further the development of the cruising industry on the Great Lakes.

Thunder Bay will also be a stop for a cruise industry familiarization tour in mid June where we will be showing various Great Lakes ports to up to 7 cruise industry executives. This program has been made possible by the financial support of the Northern Ontario Heritage Fund and the Investment Development Office of the Ministry of Tourism.

Facebook Update

VisitthunderBay.com, our Facebook group continues to grow by 5-7 members daily. In addition to the daily updates posted by our visitor services staff, weekly e-news updates are sent to all members advertising ski conditions, cultural attractions, accommodation packages and more. To get involved, search Visitthunderbay on Facebook or e-mail your event to visit@thunderbay.ca

Staff Changes

Kathy Ball, Tourism Thunder Bay's Development Officer, has accepted a secondment with the Waterfront Development office effective February 21st. She will be applying her expertise towards the complex role of coordinating funding applications and sponsorships for the project. Tourism Thunder Bay expects to backfill the position shortly.

Meeting and Convention News

As part of Tourism Thunder Bay's enhanced focus on key corporate markets, we will be working to attract the corporate business of the numerous mining and exploration companies in Canada. We will be at the Northwestern Ontario Mining Symposium April 8-9, 2008 to promote Thunder Bay to the attending firms, encouraging them to host more meetings and conferences in the city. We will also be following up with direct campaigns to Canada's major exploration companies.

This represents our enhanced strategy to target firms and organizations who have Thunder Bay offices, encouraging them to have their regional, Provincial or National meetings and conferences in the community.

If your local office is looking to host your organization's conference in the city, we provide delegate packages. In addition, we loan our display backdrops free of charge (on a first come-first serve basis) so you can promote the city as a location for upcoming events. The Ontario Fur Trappers, Retired Teachers of Ontario and others have already taken advantage of this great promotional program. Please contact Rose Marie Tarnowski at rtarnowski@thunderbay.ca for more information on conference services provided or to book our display for your upcoming event.

New Creative Agency

Tourism Thunder Bay is pleased to announce that Generator Advertising has been selected as our new Creative Agency of Record. Generator will begin assisting us in the development of new creative advertising strategies centered around the leisure, corporate, group and sports tourism segments. We'll be focusing more on a continuation of unique contest based campaigns and web based marketing strategies.

Travel Media Update

We are currently entertaining inquiries from travel writers seeking rock climbing, saunas and kayaking experiences and hope to have some familiarization tours in place by early June 2008. We will also be expanding upon our program started in 2007 to provide Familiarization experiences for local and regional writers to encourage them to write and sell their stories to the myriad of travel and experience based print and on line media. More information will follow in coming months.


Group Touring Update

Cathy Pressenger, Tourism Thunder Bay's group tour coordinator, recently attended the Ontario Motorcoach Operators Association annual show and will be at the American Bus Association Heartland show, promoting Thunder Bay and regional itineraries to motorcoach operators. For more information on these activities, please contact Cathy at cpressenger@thunderbay.ca. There is a resurgance in Lake Superior evident at the Ontario show and key U.S. midwest markets are still interested in the product, despite the U.S. border identification requirements.

Ontario's North

Thunder Bay, along with Sudbury, Timmins, North Bay and Sault Ste Marie, comprise Ontario's North, a tourism marketing partnership that focuses on key media attraction and leisure, group and corporate marketing initiaitives to promote Northern Ontario. The group is chaired by Tourism Thunder Bay. Funding for the consortium is a partnership involving Fednor, Ontario Tourism Marketing Partnership, Northern Ontario Heritage Fund and the Cities themselves. We'll endeavour to keep you posted on upcoming new campaigns and initiatives.

Book Tourism Thunder Bay for your next Meeting

Tourism Thunder Bay is always pleased to help share industry news and developments with the community. We have recently made presentations to the following groups.

  • Heart of the Harbour BIA Annual General Meeting
  • Thunder Bay Executives Association
  • Lakehead University School of Outdoor Recreation, Parks and Tourism
  • Confederation College Business Program
  • Founder's Pioneer Village Annual General Meeting


The Thunder Bay Tourism Partners blog is a community site to share industry news. If tyhere is anything you wish to share, we are pleased to provide a forum to do so. Please e-mail me your thoughts and suggestions to ppepe@thunderbay.ca.




Thursday, February 28, 2008

Seven Days with the Giant Burns up the Web

A mere 6 weeks after its launch, Seven Days with the Giant, Tourism Thunder Bay's major 2008 leisure marketing campaign is showing a significant web presence, logging over 436 000 entries on google.

This demonstrates significant impressions being created with outdoor enthusiasts who are learning more about Thunder Bay in the process.

www.visitthunderbay.com or www.ontariotravel.net/outdoor for more information

Wednesday, February 27, 2008

Promoting Meetings and Conventions to the Mining Industry

Tourism Thunder Bay and The Community Economic Development Commission will have a presence at the Northwestern Ontario Mining Symposium April 8-9, 2008 at the Valhalla Inn (http://www.valhallainn.com/), promoting Thunder Bay as an ideal meeting location for the mining and exploration companies that will be in attendance from across the region, Province and Country.

With a strong exploration environment, Thunder Bay and the Northwestern Ontario region are experiencing an increase in interest and activity by numerous companies involved in the mineral extraction industry.

Tourism Thunder Bay staff will be on hand to discuss Thunder Bay's advantage as a meeting and conference location with companies that have a reason to do business here and encourage them to hold more of their meetings and conferences in the hub of the sector. We'll be distributing the 2008 Meeting and Convention planner to interested firms and letting them know about the services and venues available in the community to assist them in hosting unique corporate events.

This marks Tourism Thunder Bay's shift towards marketing corporate travel to sectors that have a logical reason to hold events in Thunder Bay, including forestry, mining, government, utilities and knowledge based industries such as education and medical sciences.

For more information, please contact our Meeting and Convention Coordinator, Rose Marie Tarnowski at rtarnowski@thunderbay.ca

For more information on the Symposium, visit http://www.ontarioprospectors.com/

Tuesday, February 26, 2008

Making Trade Shows Work

The Ministry of Northern Development and Mines will be sponsoring a 1 day workshop to assist businesses and organizations with developing successful trade show management skills.

The workshop is being facilitated by Barry Siskind, an accomplished marketing consultant and President of ITMC.

Monday March 17, 2008
Location: Victoria Inn. 555. W Arthur St. Thunder Bay
Regency "A" room
Time 9:00 am to 4:00 pm

Cost: FREE

Registration Deadline is Friday February 29, 2008.

Go to www.vicinn.com for more information on room rates for this event.

You can register by e-mailing Isabel Gannon at isabel.gannon@ontario.ca or calling (807) 475-1528

Making Trade Shows Work (1 day)

Morning Session: Getting Ready Unravel the mysteries of successful exhibiting and put some pizzazz into your next show.

6 steps to choosing the right show
8 criteria for developing a winning booth
14 proven promotional techniques
4 steps to creating a powerful follow-up program

Afternoon Session: The Secrets of Working the Booth

Good booth skills are developed; it takes time, patience, and a sure-fire method. This workshop will improve the effectiveness of everyone who works in the booth.
The four stages of an effective booth
How to proactively approach visitors
The six steps to ensuring you are spending the right time with the right people.
How to disengage quickly and confidently
The 6 do’s and 7 don’ts of working a booth

Saturday, February 23, 2008

Tourism Thunder Bay Launches Seven Days in Toronto

Tourism Thunder Bay joined The Minister of Natural Resources, the Honourable Donna Cansfield and the CEO of Ontario Tourism Marketing Partnership Corporation, Robin Garrett, in opening the 12 annual Toronto Outdoors Show on February 22, 2008, unveiling the Seven Days with the Giant promotion in the Toronto Market. It was also an opportunity to celebrate this very unique and successful marketing partnership.

At the Great Ontario Outdoor Adventure Pavillion, calendars, postcards and live music entertained the approximately 5000 Friday attendees and we were able to promote Thunder Bay as a great Outdoor adventure destination in a venue where motivated travellers gather.
Tourism Thunder Bay provided 20 kg of Thunder Oak Gouda, offering samples and information on the variety of attractions, experiences and culinary wonders of our great city and region.

The show is expected to attract up to 30 000 motivated outdoor experience seekers over the three day run and marks our move towards experience based target markets. Adjacent to our booth is Canadian Geographic and Ontario Parks, where the contest is being promoted heavily. Tourism Thunder Bay and Fort William Historical Park partnered on a series of complimentory advertisements in both the 2008 Ontario Parks Guide and the April Canadian Geographic Travel magazines to support the contest and promote Thunder Bay as a unique destinaton, solidifying our Superior By Nature brand and strengthening our position as one of Canada's great outdoor cities.

Northwestern Ontario is well represented at the show this year by a number of other experience providers including Nipigon River Adventures and Sail Superior, Northern Ontario Native Tourism Association and Souris River Canoes of Atikokan.

Tuesday, February 19, 2008

Tourism Thunder Bay will be at a couple of upcoming consumer shows during the February 22-24th, 2008 weekend.

We will be part of the Great Ontario Outdoor Adventure booth at the Toronto Outdoors Show at the International Center in Toronto. We'll be promoting Seven Days with the Giant at the show and showcasing some of our unique Northern flavours from the Thunder Oak Cheese Farm. The show is also a chance for us to work with our Southern Ontario tourism marketing partners to put Thunder Bay in the minds of our Southern Ontario markets.

We will also be at the Central Canada Outdoor Show in Thunder Bay at the Sportsdome. We will be promoting Seven Days at the show and as part of our Visitng Friends and Family campaign, letting local residents know about all of the great attractions available in and around the city. With 28% of leisure visitors to the city visiting friends and family, local awareness campaigns are an important element of our tourism marketing, reaching local hosts and providing them with information on where to take their visitors while here.

Wednesday, February 13, 2008

February Industry News

Seven Days with the Giant

The Seven Days with the Giant campign is the major spring domestic leisure marketing campaign for the City of Thunder Bay. The campaign is a partnership between the City, Fednor, Northern Ontario Heritage Fund, Ontario Parks, Ontario Tourism Marketing Partnership, Nikon and local industry partners.

The campaign is designed to capitalize on the iconic value of the Sleeping Giant, strengthen the Superior By Nature brand for the city and position Thunder Bay as one of Canada's Great Outdoor cities. This awareness campaign will raise the profile in the community and provide excellent data on where the response comes from through the online contest prize package that gives a part of four a seven day Thunder Bay adventure worth $12 500.

2008 Calenders and postcards promoting the contest are available to distribute at your businesses to support the campaign.


Web Statistics

During the 2007 Calender year, visitors to http://www.visitthunderbay.com/ exceeded 330 000, up over 100% over 2006. For January 2008, web visitors are up 35% over January 2006. The on line visitor guide was downloaded over 31 000 times!

2007 Visitation Trends
  • Total visitation (registered visitors at the Terry Fox Center) was up 7.8% over 2006

  • Domestic visitors registaring at the Terry Fox Visitor Center were up nearly 14% over 2006

  • U.S. visitor registrations were down 10.9% over 2006

  • Overseas visitor registrations remained steady

  • Currently 66% of our visitors are Canadaian, 23% are U.S. and 3% are from overseas, primarily Germany and Britain.

Upcoming Events

  • Heritage Day - Fort William Historical Park - February 17th, 2008.

  • Sibley Ski Tour - March 1, 2008.

  • The Great Race http://www.greatrace.com/ is a New York to Paris round the world classic car race that will be stopping over in Thunder Bay June5-7. Residents are invited to welcome the race teams and visiting classic car associations from Canada and the U.S. midwest are expected to also arrive in the city.

  • 2008 Bluesfest is scheduled for July 4-6 at Marina Park.

  • 2008 Great Rendezvous at Fort William Historical Park July 10-13

2008 Visitor Experience Magazine

The 2008 Visitor Experience magazine is a new format 80 page fullfillment piece that replaces two separate guides produced in past years. The magazine features editorial content, tourism listings, maps and partner advertisements and is designed to have a shelf life of up to one year

The guides will be available by February 28th. Partners who wish to have them at their establishments for distribution can contact Tourism Thunder Bay at visit@thunderbay.ca

www.Visitthunderbay.com Opportunities

Our website is our #1 travel information source and thanks to the popularity of it, it has risen to the top of the google search engines in 2007. To ensure it remains easy for consumers to find, the number of businesses linking to and from it is vital.

We invite tourism businesses to add the visitthunderbay links on their websites to create recipricol links that boost web traffic. There is no charge and we provide links on our site as well. If you have any questions, please email me a ppepe@thunderbay.ca

Visitthunderbay.com is now on Facebook

Tourism Thunder Bay has launched a travel information group page on the popular networking site Facebook. Every day our visitor services staff list upcoming events and specials to the growing number of members who join. Weekly email messages updating group members on upcoming specials are also sent out. There are also a number of experience based forums on the site, allowing visitors to ask questions and have them answered by our staff or other members

If your tourism business has an event, lodging special, or package, please feel free to join the group and list your specials right on the discussion forums or wall postings. Otherwise, we encourage you to e-mail your specials or consumer oriented news to visit@thunderbay.ca

Current Active Travel Media

  • Lake Superior Magazine-Sleeping Giant Park
  • Canadian Geographic Travel-Sleeping Giant Park

  • Coastal Living-Winter sauna experiences

  • AAA Living Minnesota-Sleeping Giant Park

  • Up Magazine (Westjet) -a pet traveller friendly city

  • CAA magazine-Sibley Ski Tour

  • GoRiding TV-produced a segment on motorcycle riding last fall to air in Southern Ontario markets

  • In adiditon, Tourism Thunder Bay was featured in over 187 separate media industry articles in 2007 and to date in 2008, we have conducted over 45 separate interviews on topics ranging from cruise ships to visitor statistics, Seven days with the Giant and more.
Cruise Ship Developments
Tourism Thunder Bay has secured 11 port visits in 2009 by the M/V Clelia II, a 100 passenger cruise vessel operated by Travel Dynamics of New York City. This marks a new direction towards marketing itineraries aimed at smaller, expedition type cruise lines.

Conference Attraction
Tourism Thunder Bay continues to strengthen its marketing programs to attract more meeting and convention business to the community. We are always bidding on events and passing along leads. We will be undertaking direct marketing campaigns in 2008 targeting the mining and government sectors as well as attending key domestic meeting and convention planners trade shows. We will provide updates and information on an upcoming conference industry session in Thunder Bay to assist us in developing our next corporate marketing programs.
Sport Tourism
The City of Thunder Bay Tourism, and Recreation Divisions are currently developing a new Sport tourism attraction strategy. More news to follow as we will be planning a session shortly with local sport industry representatives to assist us in building new marketing programs to attract more sport events to the community.